The RMS (Rights Management System) app is used by photographers for The Church of Jesus Christ of Latter Day Saints as a way to capture, manage and organize rights and permissions from subjects within the photography of the church.

Role: UX Lead

Audience: Photographers

Problem: The old RMS system was outdated, buggy and broken, and was hard for the users to navigate and capture required information.

Goal: Design an experience that speeds up the process of capturing rights information in order to reduce administration tasks for the photographers.

Outcome: Working with development partners and product management, we gathered user stories from interviews and documented the jobs to be done. Following this information, i proceeded to design all possible states, interactions and scenarios to be able to create a clean and concise experience for the photographers. I was tasked with finding the best ways to create entry forms, editing features, and uploading information to a large database. Interaction design was a crucial part of this process. The final product is one that will save time and keep crucial information securely captured in one place for the photographers.

According to survey feedback from the users, the app has received a 100% satisfactory rating and has increased their productivity while relieving stress.